Floating

August 7, 2015

One of the unintended consequences of rising health care costs is that consumers have awakened to the fact that they have choices. They can choose to prevent disease, and to pay people who actually make them feel better — hence the proliferation of massage therapy, yoga, physical training, nutrition information, and other preventive health services. This change […]

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ReadWrite Announces Crowdfunding at #WWC15

May 20, 2015

You have to hand it to Redg Snodgrass of Wearable World. First he went out on a limb with Wearable Wednesdays, Now he has taken a huge, cavernous white elephant of a space in San Francisco, the Palace of FIne Arts,  and made it into an accelerator for companies involved in wearables or IOT.I can’t […]

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Roadrunner 1-Apple 0

May 12, 2015

Apple is the quintessential example of superb luxury brand merchandising, right? But I have just been sold $259 worth of athletic shoes (one pair) by Roadrunner Sports. Not your idea of a luxury brand. Better try-on experience than the Apple Watch, and the store actually had what I wanted to buy. In all my years […]

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Apple Customer Service Suffers Along With Everyone’s

May 3, 2015

Remember when the biggest complaint about customer service was the guy in the call center in India whose accent you didn’t understand? I long for those days now. Call centers all over India have been shuttered as brands push their customers to the online FAQ. You now need a Ph.D to wade through the options […]

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We Have the Education System we Deserve

April 27, 2015

This past weekend I spent the morning as a volunteer for SySTEM Schools at a job fair for teachers called the Great Arizona Teach-In. Sponsored by the Arizona Department of Education, the Teach-In is an in-person exchange where new teachers and teachers who wish to change jobs — or have to change jobs because of […]

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The MisMarketing of the Apple Watch

April 15, 2015

By the time I woke up April 14 at 5 AM PDT and logged onto the Apple Store, the delivery date for the Apple Watch Sport was June. My first clue to the mis-marketing of this product was the fact that I could even get into the store. When the phones and the IPad launched, […]

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Earning A Web Based Doctorate in Level

April 14, 2015

China is quickly rising in the world as one of the most powerful and progressive establishments, and there are lots of opportunities there for folks who chat both Mandarin Oriental. The features of pursuing a lifetime career in or linked to China include the high-level of investment being guided into the region, the scarcity of […]

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What Can Ellen Pao Teach Us?

March 30, 2015

I mentored women this morning. Not a novel activity for me, because I’m often asked to do it and I always say yes. But this morning was different. I had the Ellen Pao trial on my mind. As you already know if you don’t live in a cave, Ellen Pao was a venture capitalist who […]

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Doesn’t Anyone Realize Silicon Valley is About Business?

February 2, 2015

The most disingenuous aspect of Silicon Valley right now, and by extension the rest of the world because the Valley is a trendsetter, is the disregard for “business” in the technology business. In all the startups that define the bro culture thepublicity goes to the guy who builds the product, forgetting that a product is […]

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Kolibree Connected Toothbrush: with Apps for Kids

January 6, 2015

The Internet of Toothbrushes is here, and just in time. In my lifetime, I’ve spent a fortune in dental care because we didn’t have adequate information about prevention when I was a kid, and I got gingivitis in college.  There are many connected devices I wouldn’t care much about, but having also paid for the […]

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