I just got a statement online from you saying I owe $7201, which appears to be 2 months. I know I have to send $2320 before March 1, and that's queued up in my system to go already. The last check for $2320 went into your mortgage modification program separately and was a hand check in January February. Please confirm that you got it. It looks like your online system still thinks I am not in the program.I also just sent two more documents you said you needed: verification of my Social Security benefits and a 2009 P & L. Please verify that you got those, too.And while you are at it, please verify that I am actually in the trial loan modification program, because I went into it through your VP of Quality, who sent me an email saying I had been selected for a trial modification, 30 years 2 % program for the next four months to see if I could afford it.Everyone from your organization tells me something different. Thank goodness email provides an audit trail.And your web site does not work in Safari or Chrome? Why not?
For the record, I've stayed current, although depleting all my liquid assets, throughout my fifteen-month ordeal to get this loan modified. So this is almost like a game to Aurora. Everyone else who comments on my blog posts about them has either walked voluntarily or been foreclosed. I'm like a pit bull, but I have better things to do. More later:-)