Didn’t Know Infusionsoft was So Cool

by Francine on November 18, 2009

My bad. Infusionsoft has been a sponsor of the Arizona Entrepreneurship Conference for three years now, and I had not ever visited their facility in Gilbert, which is ONE MILE from Gangplank, where I hang out several times a week. So today I went over and took a tour.

Here's what I found out:
1)as a company, they've grown from 40 to 140 employees in about two years
2)it's because they are very put together. They have a BHAG, which is to be a Quickbooks for small business sales
3)They have a plan, with goals, objectives, and quarterly deliverables
4)they have half a football field, a basket, a massage chair, and a fully-stocked break room
5) They have a goal for response time of under two minutes for telephone customer support
6)they've been funded twice
7)they sponsor community events

I was very, very impressed.  They look very much like a software company in Palo Alto.

Posted via email from Not Really Stealthmode

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  • hmm... I feel a dodgeball game coming on ;)
  • Thanks for shining a light on this Francine.

    I loved reading this post. It inspired me to write a reactionary post to our Infusion Blog. You can check it out here. http://tinyurl.com/yh83b22 I especially love your wording that Infusionsoft “looks very much like a software company in Palo Alto” but located right here in Arizona. There are plenty of interesting, culture-rich companies in Arizona, but you just have to look for them. They’re out there, and those companies know that you can grow a technology company here in Arizona without having to move it to Silicon Valley.
  • InfusionSoft is definitely cool.... and I think a lot of that (all of it) has to come from the leadership at the top. Leaders set culture not through written word, bold statements and strategically placed posters... but through their actions. Leading by example -- and how that sets and affects culture -- is more apparent in startup and emerging company environments than anywhere else. (Kudos to you, Clate -- and thanks for supporting the AZ Tech Council and the community).
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