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francine Hardaway

Leo LaPorte, Buzz, Twitter and Facebook

by francine Hardaway on August 23, 2010

SCRM, CRM, and the Disgruntled Customer

by francine Hardaway on August 20, 2010

Pakistan’s Face2Face App Not Afraid of Facebook Places

by francine Hardaway on August 20, 2010

AgChat

by francine Hardaway on August 19, 2010

Jobs, Jobs, Jobs (or not)

by francine Hardaway on August 15, 2010

How to Handle Social Customer Complaints

by francine Hardaway on August 13, 2010

Do Brands Need More “Agents?”

by francine Hardaway on August 11, 2010

The Social Customer Strikes Again

by francine Hardaway on August 8, 2010

Why Good Curation Matters

by francine Hardaway on August 5, 2010

Where I Stay in New York

by francine Hardaway on August 5, 2010