How to Evict People With Compassion

by Francine on January 13, 2010

I'm so proud of my dear friend Carolyn Lane, who is a Constable in the city of Phoenix and evicts people for a living.  Watch this clip and see how it can be done humanely, by someone who truly cares and tries to help. Carolyn has been a landlord, and when she ran for Constable we knew that she would be able to see both sides of these heart-rending situations.

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  • http://twitter.com/joemanna Joseph Manna

    Francine,

    Thanks for highlighting this story. It's notable for others to see that even though the job may undoubtedly suck (kicking people out of their homes), delivering customer service is constant and compassionate service lessens the blow of bad news.

    Compassionate service is something that has become a lost art in the financial services industry. It's just not required; but when it's done, people very much appreciate it.

    ~joe

  • http://www.stealthmode.com hardaway

    Right. One Bank of America rep actually gave it to me, and I nearly
    fell over I was so impressed. So while I zeroed out ALL my Citibank
    cards (3), I kept my B of A card open. Ditto Chase.

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