Monthly Archives: January 2011

The Internet and the Bill of Rights

The Internet and the Bill of Rights
The Bill of Rights, the first ten amendments t...
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Whom do we think we are here in America? If I were a young Egyptian, I’d be furious at us. We export all our propaganda, our consumerism, our culture, and our heightened expectations for democracy in the rest of the world. But when they act on our words and take to the streets to emulate us, we slink away and hide behind the facade of the White House, hoping things will resolve without us, so the fallen dictator, replaced president, exiled buffoon, can make it out of the country safely and we won’t get blamed if it doesn’t happen (see Iran.).

My friend Mark wrote a great Facebook note about this today. He says the internet has replaced violence and guns as the true nexus of power. Mark believes guns belong to yesterday (the army, the police, the dictator) and the internet belongs to tomorrow (transparency, the citizens, democracy). He says the right to the internet should be the true Second Amendment right.

But we really can’t have the Second Amendment without the First Amendment. That amendment gives the freedom to assemble and speak freely, and more important, the right of citizens to petition the government for redress against grievances.

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

Okay, so now Egyptians, Tunisians, Iranians and others in the middle east who have read about our first and second amendments are trying to cast off their bonds, just as we did.

And what are we doing to help? We’re trying to muzzle WikiLeaks and limiting the access of Americans to the English version of Al Jazeera’s news coverage. Last year, Joe Lieberman and Susan Collins proposed an internet “kill switch” not unlike the one just used by the Egyptian government.

We are acting exactly like the hypocrites in the governments we condemn. A panel of pundits on CNN disagrees on how much support the US can “afford” to give the demonstrators, with the panelists of middle eastern descent arguing for more vocal support and the Americans arguing for “go slow.”

We are waiting for the government of Egypt to rot and fall off by itself, so we won’t be blamed. We are afraid to stand up for the principles we say we believe in. Congress reads the Constitution out loud, and then we only live by it when it’s convenient. And why is that? Because the Middle East is all about oil, no matter what else we say it is about. And until we get our act together and find a way to replace oil, we will need the middle east, the Suez Canal, and all the rest of it. The people who complain loudest  about globalization and loss of jobs are the same people who need the oil for their cars.

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Arizona Dreaming: Optimistic Real Estate Forecasts

Arizona Dreaming: Optimistic Real Estate Forecasts
Our local economist at ASU is an optimist. He’s also a nutcase, IMHO. This morning, at the Urban Land Institute’s annual real estate forecast, Prof.Steve Happel actually said the freedom of Arizona, the lack of gun control, will attract people. The man on the panel with him, Bret Wilkerson of Austin-based Hawkeye Partners, must have been inwardly aghast. He just moved his family to Austin from Massachusetts.

From what I hear in Silicon Valley and on the east coast, where I visit frequently,no one wants to come to Arizona with our cruel attitudes toward health care and education, Hispanics and guns. It’s very easy to scare people and very hard to unscare them. We scared them recently in Tucson.

And where is the pull of jobs? Happel thinks three sectors will drive job growth: biotech and tech, construction, and retail. In the former sector, we are not even on the radar, because we don’t have density, 24 hour cities, or mass transit. To the tech sector, we look like a bunch of gun-toting uneducated hicks. And the other two sectors can’t recover without renewed immigration.

In Happel’s view, Arizona is coming back anyway, although he admits it has been hampered by lack of net inmigration. It is amusing how the numbers belie his free market optimism.Arizona grew only 1,5% last year, because people can’t move here or won’t (In 2005 we added only 80000 houses. In 2009 we added 12000.)

The biggest question for Arizona is where the people are going to come from. The 75m baby boomers have already come if they are going to; the 58m Gen-Xers have community roots and can’t move while their kids are in school. So it’s the Echo Boomers we have to depend on. There are 78m of them, and traditionally 21-35 year olds come here in large numbers. They are color blind, however, and we have alienated the Hispanic community. Despite our shortcomings in livability, amenities,and open attitudes toward Hispanics, Happel remains optimistic.

Wilkerson, on the other hand, is a realist. In his view, between the desire of young people for more tech, more density, and more 24-hour activity than we offer, and the decline in household size and home ownership patterns among those same Gen-Yers, we are going to have less growth.

In his view, the only way out of all this is inflation, and that’s not coming for a few more years.

Posted via email from Not Really Stealthmode




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How to Generate Joba Easily

How to Generate Joba Easily

This post is for all the politicians on both sides of the aisle, all local government officials, economic development professionals, and the unemployed.
Quit posturing and bulls**ting about how difficult it is to generate jobs in your community, and how hard it is to recruit businesses. It is actually very easy. The businesses, or the ideas for new ones, are already in the community. All they need is a space to meet, and some experienced mentors.

 And how do you attract those mentors? 

  There is a very good potential job-generating program in every community: the Community Development Block Grant program. This program, funded by HUD, provides funds to train low to moderate income people, or low-to-moderate income neighborhoods, with training in how to start and grow businesses. It pays the mentors a very moderate stipend, just enough to grab the people who would have been the most enthusastic mentors anyway. (In Arizona, that would be me, ed, and phil.)   In 2003, the City of Phoenix gave our company, Stealthmode Partners, its first grant to offer entrepreneurship training through CDBG funds. At the time, I didn’t know what a block grant was, nor a grant proposal. I only knew how to share my entrepreneurial experiences with people who needed help.   The innovative thinking of the economic development professionals in the city of Phoenix created or retained about 150 jobs over a four-year period. Almost all of the companies or people we’ve served are still either in the same business they started with us, or on to founding the next one. Believe me, they’re not drawing unemployment benefits.   The City of Tempe, adjacent to Phoenix, was next. Then the town of Gilbert, the City of Mesa, and the City of Maricopa. We now mentor four separate programs, each enrolling 101-5 people or businesses twice a year.   Over the past 8 years, we have coached, counseled, and connected more than 550 entrepreneurs. We have helped people start businesses, and others survive the Great Recession. We’ve even shown people their ideas wouldn’t work, and sent them off in a different direction.Attorneys, bankers, and marketing specialists volunteer at our sessions, and the Chambers of Commerce are also usually involved.     We have built a network of startups and small businesses in Maricopa County that comes together once a year at the Arizona Entrepreneurship Conference.   Looking back on what we’ve done, it amazes me how simple it is. The Kauffman Foundation has wonderful tools to help entrepreneurs, and three of us went to Kansas City and got certified, which combined our own business experience with their research-based tools.   Then we got groups of about ten businesses together for three-hour sessions a week, ten weeks each.   The power of the group does the rest. It’s crowd sourcing at its best. By about week 6, the group has formed a trust network, and will buy from each other, and pass leads to one another. By the end of the program, everyone is sad, not happy, to have three extra hours a week returned to their lives.   And although we sometimes separate out the technology companies, more and more we’re coming to believe that “mainstreaming” them into the New Venture and Growth Venture programs is the way to go. Why? Because commercialization of a technology is a small part of building a business. And besides, every business needs technology, and every geek needs a vet, or an attorney, or a cool coffee shop. Even better, every geek needs to meet her potential market.   For a small fee, I’ll go anywhere to spread this gospel. I’m tired of listening to the complicated plans of the politicians about stimuli and shovel-ready projects. To me, every entrepreneur and every business owner is a shovel ready project.




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One Thing to Know About the Twitter App

One Thing to Know About the Twitter App

The one thing you must know about the Twitter app is that it can recreate a lot of Twitter history for you while you are offline. Thus, I have become a converted evangelist to the Mac App store, something I didn’t recognize the value of until today.

But today, the Mac App Store has rocked my world. I’m on a plane without wi-fi, and I have already written one blog post and am looking to “kill” some more time. So I randomly go to the open Twitter app on my laptop. The app is already there, I downloaded it on the day the App store opened, but I nearly always read Twitter through, say, Hootsuite.

Lo and behold! With the app, I am able to read back hours and hours of Twitter that I missed while driving to the airport, having a kick ass (secret) meeting with an entrepreneur AT the airport, going through security, and writing my first blog post. Moreover, I am able to follow some links and open the sites on my browser so I can remember to read them when I land and get online again. The experience was almost like Instapaper on my mobile, only actually better. After this flight, I will probably have followed and read more links than I ordinarily have time for in an equivalent time period.

This is more than an increase in productivity. This is an entire new world of capturing the online experience for me while I am offline. And I didn’t even know the app could do that.

That’s probably my fault. I test and download so much software and so many apps that if something isn’t immediately 1)apparent and 2)useful to me, I will probably never find it until I need it. (Listen up, developers. More people are like me than are like you.) That was the problem with Word and Excel in the good old days. I learned about six features in each, and never went back. As a result, I still can’t format a document properly. Good thing I don’t use them anymore:-)  Now I compose in Google Docs and then download into those silly programs.

[Nice segue to Google.] I used to love Gears for Google Reader. Then they got rid of it, and didn’t (yet) replace it with HTML5, so I can no longer read newsfeeds offline. The Twitter app is the next best thing to what I used to do with Gears — catch up on essential things I need to know when I get off the plane.

Now if @southwest would only deploy its long-promised wi-fi…




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How to Find Happiness One Friend at a Time

How to Find Happiness One Friend at a Time

One of the worst things about The Great Recession is the way it has forced people to think about wealth and equate wealth with money. For more than two years we have had a national conversation about wealth, using wealth to mean money.  Who has it (Goldman Sachs bankers and lobbyists), and who doesn’t (homeowners, Baby Boomers looking to retire, people on unemployment). Who stole it from whom, and how it has been redistributed. This national conversation has led to resentment, polarization, and even violence. But it hasn’t led us to happiness.

Only at the end of the Recession has the conversation shifted from concerns about wealth to  a discussion about happiness. Now the happiness books and articles are coming out. Tony Hsieh‘s book Delivering Happiness, is one of the best. And in Southwest Airlines latest in-flight magazine, I read this one.

What do the happiness books say? That wealth doesn’t buy happiness.  This has even been studied, by Princeton economist Angus Deaton.

It turns out there is a specific dollar number, or income plateau, after which more money has no measurable effect on day-to-day contentment.

The magic income: $75,000 a year. As people earn more money, their day-to-day happiness rises. Until you hit $75,000. After that, it is just more stuff, with no gain in happiness.

Most people know inside themselves that happiness comes from meaning and purpose in life. That’s why when you feel bummed, the quickest way to feel better is to do something for someone else.

All this is by way of saying something made me very happy this morning. And that was a demonstration of friendship.

I am in California this weekend for the Crunchies and a series of other meetings, and my puppy Sammy is supposed to be in a training class on Sunday morning in Phoenix. I thought he would have to miss it. But two  friends of mine, Jason and Jen, who also have a dog in the class volunteered to pick up Sammy and take him to his obedience lesson.

To me, this is huge. Never mind that 8 AM Sunday morning is a grim enough time to take your own dog to a class. Then crank in the fact that you already have a dog (they have three) and that you will go out of your way to pick up someone else’s dog, take him to the class, and train him for his owner, who for all you know is lolling around in bed by the beach in northern California.

That is friendship. Now work with me here to connect the dots. I am at this moment an enormously happy person. Why? Because Jen and Jason got Sammy and took him to class. I am happy because I have friends who care enough about me and Sammy to do that for us.

And Jen and Jason? I bet they are happy, too, because their lives have been given a bit more meaning and purpose through helping a friend.

All this is merely to say that I recognize and appreciate good deeds and friendship, and that I’ve learned that community, not wealth, is the key to happiness.

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How to Be a Successful Communicator: Empathy

How to Be a Successful Communicator: Empathy

Why is it so important to be a clear communicator,  even if you are a geek, and how do you become one?

Sure, clear communication is critical for personal relations, as the writer of “Men Are From Mars, Women Are From Venus” pointed out many years ago. But let’s skip getting/staying married, passing your values on to your children, convincing the judge you really weren’t speeding, and telling the doctor where it hurts so he can fix it. Let’s go straight to pitching investors, selling a product, and building a company.

I’ve been reading proposals for the Arizona Commerce Authority’s Innovation Grants. There were 104  eligible submissions, and they ranged from software to biotech, to military supplies, to solar energy to medical devices. Each of the five volunteers had to read and rate all of the applications to come up with a short list. And we had to do it in about two weeks.

There’s a lot of money involved, $1.5 million in seed funding to be divided among the winners. That’s more than has ever been set aside for early stage companies by the state of Arizona. So it’s important that we make the right choices — that we bet on the ones with the best chance of commercializing their technologies and generating jobs and revenue.

Yet dozens of applicants, maybe as many as 30%, some of them the ones with the strongest CVs and the most experience, could not adequately explain the size of their markets, the nature and strength of their competition, how they were going to get into the market, or how their product could become a viable business and a market leader. WIldly cutting and pasting from previous copy, they tried to make the response longer, not better. Although most could tell in minute detail what the problem was that they were trying to solve, some of them couldn’t make it clear how their technology worked to solve it.

Others couldn’t explain how much their product would cost, or project how many sales they would have over the next year.

Still others failed to make me understand ANYTHING about how their technologies worked. Clearly these applicants forgot the lesson of Twitter: significant news can be communicated in 140 characters.

I wasn’t surprised. I meet entrepreneurs every day who can’t make their businesses exciting to an investor. Most expect the investor to be a mind reader — to have all the domain expertise, or the market knowledge, or the business models at the tip of his/her fingers. To “get it,” and understand why the entrepreneur thinks this is a big problem, a big market, a big idea.

But that’s not how it works. Anyone who sees a lot of deal flow is bound to come up against unfamiliar industries, technologies, or addressable markets. It is your job as the entrepreneur to educate me while we are talking, often in a very short time.

And that involves thinking of me as the audience, and trying to  imagine what I’d want to know. Yes, I said imagine. To make a successful investor presentation, you have to put yourself in my position. Especially when you are applying in writing for a grant or an award. Who’s reading the proposals? How would YOU feel if you had to read over 100 proposals in a short time?

In clear communication, a little empathy goes a long way.

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WhistleBlowers are Made, Not Born

WhistleBlowers are Made, Not Born

This morning the BBC is reporting that a whistleblower has handed over the records of several Swiss banks to Wikileaks founder Julian Assange, revealing fraud and tax evasion.

A former Swiss banker has passed on data containing account details of 2,000 prominent people to Wikileaks founder Julian Assange.

The data–which is not yet available on the Wikileaks website–was held on two discs handed over by Rudolf Elmer at a press conference in London.

This reminded my friend Jeremiah Owyang of a site that originated in Silicon Valley right before the dot com bust. That was the famous F**kedCompany.com, and raised the question of whistleblowers in general, especially those who are dismissed, as bankerRudolf Elmer has been, as “disgruntled former employees.”

“Evidently disgruntled and frustrated about unfulfilled career aspirations, Mr. Elmer exhibited behaviour that was detrimental and unacceptable for the Bank, which led to termination of the employment relationship,” the bank said in a statement sent to BBC News.

I would like the propose a course in business school with a title HR101 “What Makes a Disgruntled Employee.” In that course, future business leaders might be taught, as I have learned on the job, that two primary things cause employees to become disenchanted with companies: layoffs, which are chronicled on F**ked Company, and ethical violations, which are chronicled on Wikileaks.

Although this may be difficult for managers to remember, employees do not join a company because they hate the product, disagree with what the company is doing, or disrespect the people who sign their paychecks. Rather, they approach a new job with amazing optimism and trust. One and all, they’re happy to have a job, happy to be hired, happy to have an occupation from which to derive self-worth. Many psychological studies reveal just how much self-worth we derive from work, and it’s written into most of our religious texts that hard work is a virtue.

So we don’t start out to be whistleblowers.

The principle cause of whistle blowing is lost trust. The two reasons employees lose trust in the company they work for are 1) poor management decisions that they can’t affect, and 2) ethical violations that they notice and cannot live with.

Most employees don’t want to appear at press conferences, on web sites, or in the movies. They don’t want to have the rest of their lives dominated by the fact that they snitched on an employer. It’s really difficult to create a disgruntled employee. Most of them just slink away when they are laid off or fired, feeling worthless.

If they don’t do that, you can be certain there is a good reason they are risking their professional lives.

Layoffs were the main trigger for reports to F**ked Company. Layoffs are usually seen by employees as a consequence of poor management decisions. We grew too quickly, management says. We overestimated the market, or the adoption curve, or even the degree of market acceptance.

The latest whistle blowing is being done by a former Swiss banker who wants to expose the money laundering and tax evasion he saw while working for a Swiss bank with an office in the Cayman Islands. According to this banker, prominent celebrities and political figures are hiding money from the U.S. and other governments.

In this mythical class, students would learn how to comply with the applicable tax codes, make responsible hiring decisions, and take the responsibility for the lives of others while growing a company.

Do you think anyone would sign up for this class? Or am I just dreaming.
(originally appeared in Fast Company)
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Christopher Trumbo, the Hollywood Ten, the Power of Words

Christopher Trumbo, the Hollywood Ten, the Power of Words

[If you don't already know the history of this incident, spend a few minutes following the links here. You need to know about this.]

Words do have power. In the 1960s, I was a graduate student in English at Columbia University, and friends with Christopher Trumbo. Chris was the son, of Dalton Trumbo, one of the original Hollywood Ten blacklisted screen play writers, actors, and directors. All of them were blacklisted and forced into poverty because of how people interpreted their words in a nation that had freedom of speech and assembly.

Chris grew up in Los Angeles as the son of a successful screenplay writer who suddenly found himself banished to Mexico in poverty because of political repression. Christ was only a child. It was the defining incident of his family’s life. None of them ever really recovered. By the time I met them in the mid-sixties, they had regained a measure of affluence and respect, but they were scarred, for sure. They had been forced to be brave beyond their means, and principled beyond their wlldest imaginations. They were writers thrust into heroism by the power of their words.

Many years later, Chris wrote a book about his father and made it into a documentary, to remind us of the power of words. Here’s part of an interview he did with Cineaste :

Cineaste: What prompted you to write the play Trumbo and then the documentary film?

Christopher Trumbo: I did it basically because the history of the blacklist has been misunderstood in all kinds of ways. People often think it was part of the [Senator Joseph] McCarthy era, but this was before that time. Also, people don’t realize that the blacklist had different periods within it, times when it was easier to get work and when it was more difficult.

Cineaste: There was a lot of murkiness and misunderstanding even at the time, and even among those involved.

Trumbo: At first no one really knew what the blacklist was, including people who were blacklisted. After eleven people testified—the eleventh was [Bertolt] Brecht, who went straight back to Europe the next day—the [HUAC] hearings were shut down because the press was split about the situation and the law reviews were saying the [Hollywood] Ten had a good case, so the committee didn’t know what its legal position was going to be. Meanwhile the studios were waiting to see what would happen, still hiring people but maybe for less money. When the Ten were sentenced, the committee understood that it had a lot of power, and so did the Hollywood right wing. So the committee reopened for business, and the people who were called were in a whole different situation because they knew what can happen if you don’t cooperate.

Cineaste: Do you agree with the view that HUAC picked on Hollywood because of the publicity it would bring?

Trumbo: Sure, the publicity value of Hollywood was huge. The images of actors and actresses were carefully managed and presented as products, and they were closely associated with studios, which also had personalities of their own. Of course Hollywood is still an industry, but at that time it was a much more closely held industry.

Cineaste: HUAC and the blacklist didn’t arise out of nowhere. How far back do its roots go?

Trumbo: It was all such a bizarre occurrence, but it’s actually part and parcel of political repression in this country, which begins much, much earlier—the Alien and Sedition Acts [of 1798], President Wilson throwing people who disagreed with him during World War I into jail… it’s a continuing process. You don’t expect something like the blacklist, but suddenly there it is, and you say, “How could they do this?”!

The Hollywood Ten era was an over-reaction to a threat, the threat of Communism. It was a real threat, but the wrong people were targeted. People of conscience. Lives were destroyed.

I always liked Chris, who was a gentle man who chose a somewhat retiring life in Ojai, California. I lost touch with him, however, and when I quit teaching English I also lost touch with what I had learned about the power of words.

I remembered it all on Saturday morning, when I saw a young woman in my state, who went to the same college I went to, and shared many political beliefs with me, shot while trying to communicate with her constituents.

I remembered it on Saturday afternoon when I saw the Twitter messages flying about who was responsible (and, I am sorry to say, got drawn into the fray myself).

And on Saturday night, Christopher Trumbo died at the age of 70 in Ojai of renal cancer. R.I.P. Chris; you were a dignified and principled man.




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